The Claims Examiner I accurately review, researches and analyzes professional claims. Makes benefit determinations and calculations of type and level of benefit based on established criteria and provider contracts.
Essential Functions and Responsibilities of the Job
Knowledge of CPT/HCPC and ICD-9/ICD-10 codes and guidelines.
Comprehensive knowledge of DMHC and CMS guidelines to accurately adjudicate Commercial and Medicare Advantage claims.
Process HCFA 1500s and COB claims.
Reviews, processes and adjudicate claims for payment accuracy or denial of payment according to Department’s policy and procedures.
Processes all claimsaccurately conforming to quality and production standards and specifications in a timely manner.
Documents resolution of claims to support claim payment and/or decisions appropriately.
Makes benefit determinations and calculations of type and level of benefits based on established criteria and provider contracts.
Understands and interprets health plan Division of Financial Responsibilities and contract verbiage.
Determines out-of-network and out-of-area services providers and processes in accordance with company and governmental guidelines.
Adjudication of Commercial and Medicare Advantage claims.
Ability to prioritize, multitask and manage claims assignment within department goals and regulatory compliance and with minimal supervision.
Ability to make phone calls to Provider/Billing offices when necessary based on department guidelines.
Requests additional information or follow up with provider for incomplete or unclean claims.
Ability to effectively communicate with External and Internal teams to resolve claims issues.
Ability to interact in a positive and constructive manner.
Essential Job Outcomes
Process 125 claims daily/8 hour shift.
Consistently meet 98% processing accuracy in paid and denied claims.
Ability to be at work and be on time.
Perform other duties as assigned by Management.
Ten key by touch.
Type a minimum of 45 words per minute.
Basic claims processing knowledge.
Able to recognize CMS 1500 and UB 04 forms.
Basic knowledge of CPT, ICD-9 codes and ICD-10 codes.
Understands division of financial responsibility for determination of financial risk.
Demonstrate effective communication, interpersonal, and organizational skills.