The PC Support Technician is responsible for basic installation and troubleshooting of personal computer hardware and software within a LAN environment. Participates, as a technical resource needed in both large and small projects. Functions as a point of technical services contact for Information Services and is accountable for technical service request resolution. Helps to educate individuals in and outside the IS department as it relates to information systems and services.
Strong knowledge of PC hardware and software
Basic knowledge of network systems
Strong knowledge of PC installation requirements
Good analytical, logical thinking and problem-solving skills
Good communications skills, both verbal and written
Previous experiences with direct, in-person user support
Prefer experience in a healthcare environment
Internal Number: MEM003245
Let us introduce ourselves. We're MemorialCare, a nonprofit health system that includes four hospitals, two medical groups, imaging centers, surgical centers and much more. As one of the leading health systems in Orange County and Los Angeles County, we're confident that no matter what your needs are, we have the teams, tools and know-how to support you every step of the way.