As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
Nemours is seeking a Medical Assistant II (Urology), CASUAL to join our Nemours Children's Specialty Care team in Jacksonville, Florida.
At our three clinic locations in the Jacksonville area, Nemours is a leading provider of pediatric specialty care in north Florida with many of our pediatric specialists regularly recognized as the “Best Doctors in America®.” We offer comprehensive, family-centered care in more than 30 pediatric specialties. Several of those specialties, offered in collaboration with Wolfson Children’s Hospital, have been named among the best in the country by U.S. News & World Report
The Medical Assistant II (MA II) is an important liaison between the patient/family, provider, and other care team members. The Medical Assistant II will coordinate patient flow, review charts and update with most current information, ensure the appropriate paperwork accompanies the patient to the room and enter pertinent history in the medical record. The MA II performs clinical procedures in accordance with divisional responsibilities, as directed by physician, and per protocol. The MA II acts as a resource and provides cross coverage as needed as well as serves as a coach and mentor to new medical assistant associates.
The MA II performs job related tasks with advanced knowledge and displays an educated understanding of their medical specialty. Demonstrates the ability to collaborate with direct supervisor/manager and physician to resolve issues or concern within the department involving both patient and non-patient situations. Enters approved protocol/standing orders for labs and imaging in accordance with approved departmental procedures and as directed by provider.
Deliver excellent customer service to the patients/families and other care providers. Focusing on family-centered care
Demonstrates proficiency in entering radiology and lab orders as directed by physician and in accordance with approved protocols/standing orders
Room patients ensuring appropriate documents are with the patient, up to and including required diagnostic reports
Perform the following in accordance with divisional responsibilities, as directed by physician, and per protocol
Performing clinical procedures, to include but not limited to the following:
performing aseptic procedures
taking vital signs
preparing patients for the provider’s care
performing venipunctures and non-intravenous injections
observing and reporting patient’s signs and symptoms
Administering basic first aid.
Assisting with patient examination/treatment.
Operate required medical equipment
Perform and collect routine laboratory specimens
Perform office procedures including all general administrative duties as required (i.e. scanning, filing, faxing).
Act as a liaison between support services and other clinical divisions.
Clean, prepare and stock exam, treatment and medication rooms for daily activity.
Obtain authorizations according to the patient’s insurance policy for any tests, therapies, DME, etc. ordered by the provider.
Act as a backup to other medical assistants needed. This is to include all clinics locations.
Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s manager.
High School Diploma required.
1 year of specialized training beyond high school required in Medical Assisting preferred
Minimum of 3 months Medical Assistant experience required
BLS Certification within three months of employment and continue to maintain current BLS
Medical Assistant Certification required upon hire
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.