This position’s primary responsibility is to lead and develop the internal Lean Resource Office team responsible to provide expert consultation, technical advice, and coaching to all levels of leaders and diverse teams across the enterprise in the development, facilitation and implementation of the MC21 Management System using Lean methods, mindset and management system.The incumbent will stay current on internal and external Lean principles, technical best practices, and direct if/how these can be incorporated within the MemorialCare Lean curriculum, toolkit, organizational development plans and deployed at MemorialCare.In collaboration with system SVP, the incumbent works with entity and system executives, and the Lean Resource team, to evolve Lean management transformation through MemorialCare Lean Leadership development, overseeing and facilitating Lean improvement and management system initiatives, system-wide.Directly responsible for development and deployment of Lean shared services personnel and functions.
Demonstrated strategic vision and foresight to effectively shape and communicate direction.
Excellent technical, interpersonal, communication and consensus-building skills in an individual who can work with diverse personalities and interact effectively with others.
Proven mastery of advanced Lean improvement expertise, a track record of leading complex Lean events and coaching advanced Lean practitioners in leading Lean initiatives.
Demonstrated humility and service-orientation, with sensitivity to customer needs, and who views Lean management transformation as vitally supportive to internal customers.
Superior portfolio of teaching, coaching, developing and mentoring individuals and teams.
Demonstrated ability to hire, develop, manage, and motivate individuals and diverse groups through oversight or influence to achieve high levels of performance including leaders, clinicians, and physicians.
Mature, self-confident and genuine with professional demeanor and bearing that is effective in establishing credibility across all levels of the organization.
High level of proficiency with statistical, presentation, and database computer applications.
Demonstrated superior verbal and written communication skills with all levels of the organization while exhibiting strong interpersonal relationships.
Minimum of 5 years advanced Lean practitioner experience, with certifications in Lean and/or Six-Sigma required.
A minimum of 10 years extensive experience and progressive track record operational leadership in healthcare integrated delivery network operational division(s).
Advanced degree or equivalent experience and reputation considered.
Internal Number: MEM003619
Let us introduce ourselves. We're MemorialCare, a nonprofit health system that includes four hospitals, two medical groups, imaging centers, surgical centers and much more. As one of the leading health systems in Orange County and Los Angeles County, we're confident that no matter what your needs are, we have the teams, tools and know-how to support you every step of the way.